LEADERSHIP | Troy Hazard

What Confident Leaders Do

by PhilR | Apr 16, 2015 | LEADERSHIP, TWO MINUTES WITH TROY

Confident leaders lead people to success. Arrogant leaders threaten their people to follow. Arrogant leaders lead with ego, fear, and blame. Confident leaders have the following characteristics: Vision. They understand how important vision is to the business and to...

Are You a Fan of the Plan?

by PhilR | Apr 16, 2015 | LEADERSHIP, STRATEGY, TWO MINUTES WITH TROY

You’ve heard the say, “Failing to plan is planning to fail.” Today we have to plan faster. Trying to create the perfect plan often leads to procrastination. Instead of trying to create the perfect plan, plan to be perfect by focussing on the...

Have You Made These Business Blunders?

by PhilR | Feb 13, 2015 | CUSTOMER SERVICE, FINANCE, FRANCHISE, LEADERSHIP, MARKETING, STRATEGY, TWO MINUTES WITH TROY

If you’ve started a business, you’ve made mistakes. Here are 4 mistakes I’ve made and what I learned from them. Being more concerned with business development than customer/client development. Most money comes from your existing customers. Don’t lose...

Small Business Tips for a Better Start to the Year

by PhilR | Jan 29, 2015 | CUSTOMER SERVICE, FINANCE, FRANCHISE, LEADERSHIP, MARKETING, STRATEGY, TWO MINUTES WITH TROY, Uncategorized

It’s the same old story at this time of year. Small business owners all over the world have just taken a breath for a few days over the holiday season. They launch into the New Year hoping that, miraculously it will be ‘easier this year.’ You started out with New...

Business Rules to Break

by PhilR | Jan 15, 2015 | CUSTOMER SERVICE, FINANCE, FRANCHISE, LEADERSHIP, MARKETING, STRATEGY, TWO MINUTES WITH TROY

For years we’ve lived by a number of standard business rules. Here’s the top 5 you should now be breaking: Growth is Good: Not all new business is good business. At one point I analyzed our $6 million client base and realized 60% of our clients weren’t profitable and,...

Economic Obstacle or Opportunity?

by PhilR | Dec 18, 2013 | CUSTOMER SERVICE, FINANCE, FRANCHISE, LEADERSHIP, MARKETING, STRATEGY

In these changing times in business, I find it somewhat disturbing how so many small to medium businesses act surprised when there is an economic shift. It totally baffles me when I sit in business meetings or functions and listen to some of our business leaders cry...

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What Confident Leaders Do

Are You a Fan of the Plan?

Have You Made These Business Blunders?

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Business Rules to Break

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