Troy Hazard

Apr23

Anticipating Customer Expectations

If your business goal is to exceed customer expectations, then you’ve got a problem. Here’s why… About Troy Hazard: I am the founder/owner of 12 businesses over the last 25 years, current CEO of Troy Hazard International, author of...
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Apr22

Creating Your Personal Plan

If you understand your personal plan and purpose, then it will give your business greater purpose. Too often a small business’ strategy is scattered and unfocussed, largely because the principal is also scattered and unfocussed. If you are scattered...
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Apr16

What Confident Leaders Do

Confident leaders lead people to success. Arrogant leaders threaten their people to follow. Arrogant leaders lead with ego, fear, and blame. Confident leaders have the following characteristics: Vision. They understand how important vision is to the business...
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Apr16

Are You a Fan of the Plan?

You’ve heard the say, “Failing to plan is planning to fail.” Today we have to plan faster. Trying to create the perfect plan often leads to procrastination. Instead of trying to create the perfect plan, plan to be perfect by focussing...
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